Airlines benefit from dedicated and specially trained reservations staff that is available 24/7. Guaranteed. We offer dedicated telephone lines that are answered in person with the name of the carrier, fully representing the airline’s own identity. Our staff speaks your language figuratively, ánd literally, if desired. Agents benefit in particular from our quick and easy accessibility, our professional expertise and pro-active approach. Knowing each other well supports our mutual business also. Reservations are made in our state-of-the-art web based ‘Cargospot-‘ tool. Cargospot is set up to be able to communicate with systems like SITA, Cargo 2000 and CASS. The Global GSA Group sends, on behalf of the airline, written booking confirmations. Also, confirmations of departure are sent directly after flight departure.
Global Airline Services offers specially trained operational staff that represents the airline with authenticity and dedication. We guarantee 24/7 availability. Whether it is delivery of special cargo, preparation of ULD’s at the airline’s groundhandler, or (un) loading of the aircraft: all is monitored always with extreme conscientiousness.
The entire Global GSA Group is a fully certified IATA CASS billing participant. On a monthly basis all IATA and CASS agents are invoiced through the CASS settlement system. Non-participating agents are invoiced directly, monthly as well. Digital billing- and CASS files are automatically generated by our Cargospot system-assuring maximum billing punctuality. Airline payments are done accurately as per agreed timeframe. For mutual benefits we are able to create and share periodical and/or specific detailed sales reports in any desired format.
Our target is to make the airline ‘preferred carrier’ for the cargo agent by means of:
The Global GSA Group appoints airline specific account managers. These account managers take, amongst other duties, responsibility for:
Every link in the logistic chain is about just as important. Therefore Global Airline Services utilizes a differentiating own trucking network in Europe. Dedicated and combined trucking to- and from main airports results in optimal performance and considerable price advantages for both export- and import cargo.